After removing the DeVilbiss Oxygen Concentrator from the carton,examine it for any external damage.If shipping damage has occurred,contact the Sunrise Medical Customer Service Department at 1-800-333-4000 (814-443-4881) for specific instructions.Save the carton for possible later return;note the position of the unit and placement of the packing material. Cooler Running: 10 to 15% cooler around the compressor, due to improved air flow, means longer compressor life. Check out our reviews and see what others are saying about Altra. Unbelievable service from Altra, the repair service they provide for the owners of a CPAP machine. Great company. Browse our selection of oxygen concentrators for sale.Browse our selection of used oxygen concentrators for sale. Good and quick service. Recommended. We have used Altra Service for a number of years and cannot say enough good things about the quality of service we receive. Settings. Factory Authorized Oxygen Concentrator Warranty Service Center for: ... DeVilbiss. They responded. day and corrected them. If I have need any further help in the future I will use them again for repair services. He did and did some testing and found the part I needed. See you Tuesday! Our price is based on our last cost. When she checked stock what I was needed was in stock. https://drivedevilbiss.co.uk/ - Manufacturing products that are of the highest possible quality is key to DeVilbiss Healthcare. Capable of delivering 87% to 96% of O₂ purity from 2 to 10 LPM, the 10 Liter Concentrator is an ideal investment for every patient. Homeschool Educator (2002-present). 5 Stars!! I sent my unit for repair. We will continue to work with Altra as long as we need that service and I recommend them to everyone in need of respiratory equipment repairs. Total costs including shipping both ways about $230. In December 2012 we were fortunate enough to find ALTRA SERVICE PROEFESSIONALS. Our company deals with a heavy volume of concentrators so Altra is called upon on a weekly basis for repairs which they handle efficiently and effectively. We have used Altra Service for a number of years and cannot say enough good things about the quality of service we receive. Return Request Form: RMA Request Very professional follow up from Altra and a clear background was provided for the repair, again thx guys will use you again when needed. Pressure check Simply select your concentrator make, pay the service fee, securely pack the concentrator and send it to; EN DeVilbiss® 5 Liter Oxygen Concentrator Instruction Guide WARNING– Read instRuction guide befoRe opeRating this equipment. Purchasing Manager, Commonwealth Home Health Care. Their customer service is the best, keep it up. While jumping up to grab a puking dog on the bed, I pulled my CPAP machine (ResMed AirSense 10) off my nightstand. I have been working with Ed @ Altra Service Professionals, Inc. for a few months now. Experience the ASP difference today with our oxygen concentrator repair and portable oxygen concentrator repair. Get contact details and address of Oxygen Concentrator Rental, Oxygen Concentrator Rental Service, Oxygen Concentrator On Rent firms and companies Didn't realize how little had been coming through till the new filter was put in...Again thank you for the GREAT, customer experience! Absolutely was her answer, most of our business is mail in, but bring it up. All Filters replaced (where applicable and will be charged separately) You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. You have to appreciate a service organization that, The people at Altra were professional, helpful and extremely pleasant to deal with. SLA honored for estimate and repair. Our factory trained technicians are certified and we offer a free shipping label. It was after. I have been working with Ed @ Altra Service Professionals, Inc. for a few months now. Highly recommend! Our technicians are certified and we offer a free shipping label. Terrific! You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. Customer Service Solution. From here on. Made in the USA, the robust DeVilbiss 525DS Compact Oxygen Concentrator offers just the right balance of cool and quiet for home users. Seems to be honest, strait forward service provider. When our price goes down, your price goes down. *Service includes; All Filters replaced. CPAP Humidifiers. So since they charged me such, they have gained a customer for the rest of this life, I have. The simplified cabinet design allows for 15% typical sound quality improvement and improved system cooling. To help manage cost attainment and provide a better quality at a lower cost. Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! After a few days I got a message that it could be repaired and a payment via Paypal was done. They are a great time-saver and can take the burden out of the situation. It took about 3 weeks from very beginning to end. In addition, you are able to generate and print a FREE pre-paid UPS shipping label to send us your equipment – all from our website. A wide variety of devilbiss oxygen concentrator options are available to you, There are 54 suppliers who sells devilbiss oxygen concentrator on Alibaba.com, mainly located in Asia. The average power consumption of the DeVilbiss 5 liter oxygen concentrator is 310 Watts. https://www.vitalitymedical.com/devilbiss-oxygen-concentrator-1.html Thank you Tony, I owe you a debt from my heart. Built upon a legacy of reliable, field-proven concentrator models, the DeVilbiss 5 Liter Oxygen Concentrator was updated with enhanced quality, durability, performance and simplicity in mind. 525KS-LT medical equipment pdf manual download. Our company deals with a heavy volume of concentrators so Altra is called upon on a weekly basis for repairs which they handle efficiently and effectively. Very easy online. We service & repair all brands of Oxygen Concentrators, CPAP, BiPAP, Suction Machines, CPM's, IPPB-AP5, Infusion Pumps, Ventilators, Beds, Wheelchairs, Scooters. Protect your investment while saving money when you have your DeVilbiss 525DS 5 liter oxygen concentrator repaired by Altra Service Professionals. I would highly recommend these folks. It doesn’t get any easier than that! Oxygen Concentrator Rental, Oxygen Concentrator Rental Service Providers in India. An oxygen concentrator is an electronically operated device that provides an uninterrupted supply of oxygen as and when required at the touch of a button. Ready To Schedule Oxygen Concentrator Repair Service. Innovative Turn-Down Techology helps reduce energy bills while still providing high quality, continuous oxygen flow at settings up to 5 LPM 24-hours … Previously, we had to box up and ship all of our broken equipment out for patient repair. Part 2 - Thank you for such a rapid turn around. She gave me the option of driving to Ocala or sending the unit via UPS. REQUEST MORE INFO. I havn't even turned it on yet but will still give them 5 stars, great company! So, I used Altra and had wonderful experience. If you have any other questions, call one of our customer contact agents at 877.774.9271 or fill out our contact form. Always have access to oxygen by using the Drive Medical 525DS compact oxygen concentrator. Thanks for your courteous conversation and solution to my issue. Our Drive DeVilbiss oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. All manuals and brochures are in PDF format. Very fast service, great communication. The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. This piece of equipment is highly portable, having top and side handles to grasp on to. I'll make the drive! Warranty EXCLUDES filters, physical damage, and preventive maintenance. We will continue to work with Altra as long as we need that service and I recommend them to everyone in need of respiratory equipment repairs. Altra Service is top notch. Altra is a full service provider that picks up our equipment when we need it done. I arrived yesterday morning, within 10 minutes, I was informed the machine was “still in warranty time frame”. I just wish I would have found you guys before I scrapped my last machine. Also for: 525ds-q, 525ds, 525 series, 525ks, 525ps, Drive 1025 series, Drive se-1025-1. The oxygen concentrator is used in home type environments, homes, nursing homes, patient care facilities, etc . Our Drive DeVilbiss oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. I will use a new SD card (after formatting it, of course). CPAP Masks. Our staff is qualified to repair concentrators from Inogen. The humidifier is in a recessed position so that it can stay tucked away safely. Oxygen Concentrator Servicing We offer a full Oxygen Concentrator servicing and repair package for most brands of Portable and Static Oxygen Concentrators. Business has the best customer service Department at 1-800-338-1988 ( 814-443-4881 ) for specific instructions a! The highest possible quality is key to DeVilbiss Healthcare thankfully, I had another machine I could use in interim! I could use in the future I will use them again for repair services for,... 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